Given the requirements of modern-day telecom industry, an online charging system is extremely important. By charging events and sessions on real-time basis, it allows for completely convergent billing. Telcos are able to create detailed and bifurcated invoices that reflect all the charges of every service used by subscribers. Considering the evolution of new and more complicated technologies like IoT and 5G, there is a need for better billing solutions. Our modern IoT billing solution is perfect for tracking data usage and billing subscribers accurately. Not only that, it enforces credit limits rigorously and prevents customers from exceeding their allocated quota.
Source : https://www.onlinechargingsystem.com/blog/warning-signs-of-impractical-billing-solutions/
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Telecom operators are fighting tooth and nail to stay ahead of the competition these days. It is not easy for them to lure new customers towards their products and services by simply employing traditional and obsolete solutions.
Customers are becoming increasingly knowledgeable about newer technology, making it essential to utilize modern day solutions, such as cloud-based OCS, or online charging system telecom. If you are looking for the right solutions in this area, Telgoo5 can help.Need for cloud solutions led digital transformation It is inevitable that sooner than later cloud-based telecom billing solutions are going to be the telecom industry norm. There are multiple companies from several industrial verticals that have already made a move towards cloud based operations. The next torchbearers of digital transformation is in the form of online charging system telecom with cloud computing. This is why the tech needs to be looked at closely by telecom operators.How to identify a quality OCS that offers digital transformation? It is important that you identify the key attributes in terms of the quality of OCS since your entire business may very well depend upon it. A few key features include the following:Handles convergent revenue management situations Legacy charging systems are concerned with focusing only on specific charging plans and ratings. These systems are not flexible to address evolving needs of a contemporary customer. It is important that you look for converged revenue management capabilities when you switch to an OCS. This function can allow your cloud-based OCS to handle the complexities involved with prepaid and postpaid models.Future technologies supported It is more important than ever for telecom service providers to be well-prepared to handle emerging requirements with technological evolutions, such as IoT, VoLTE, and 5G. Future technologies can easily be monetized by a quality cloud-based OCS, along with other popular multimedia options. This gives a telecom vendor the ability to adapt and meet customer billing needs in the future, without having to change telecom billing solution platforms.Cutting-edge analytics It goes without saying that telecom operators need to know the present and future requirements of their customers in order to attract them with personalized offers. Contemporary cloud-based online charging systems, unlike their traditional counterparts offer cutting-edge features to do just that. A quality OCS will be able to support an abundance of plan features, such as family plans, top ups and auto renew plans to name a few.Cost effective Cloud-based OCS can be innovative enough to significantly reduce a telecom provider’s operational expenses. Cost efficiency is possible because there is zero dependency on hardware in the cloud environment. It is important that you look for feasible and economical OCS solutions that help you make the most of your move towards accelerated digital transformation.Distributed infrastructure capabilities Customer preferences can be fickle. Your OCS solution to address this customer nature needs to be completely scalable and flexible. You can attain this with a cloud-based online charging system telecom which works through distributed infrastructure. You can attain unmatched scalability with cloud-based OCS that allows you to increase or decrease the scope of your telecom operations whenever you want to.Choose Telgoo5 as Your Trusted Tech Partner! Looking for cutting-edge online charging systems? Telgoo5 has the right solutions to support your business. Call us at +1 (206)384-4669 or send us an email at [email protected]. You may also contact us online, and we will promptly get back to you. Considering the present-day situation of telecom industry, it has become important to perform flawless telecom billing. You simply cannot force a customer to pay more than what he has actually used without risking attrition. An online real-time charging system provides a great way to keep tabs on subscribers’ usage of telecom services. It facilitates the creation of a convergent telecom charging platform, which allows you to send a single invoice for all service usage. Also, it enforces credit limits scrupulously and helps you send timely notifications to the customer when their call/data usage is about to exceed the threshold value.
Source : https://outboundservices.home.blog/2020/02/11/online-real-time-charging-system-for-maximum-impact/ Explaining the need for (OCS) online charging system in the modern era. Let’s just cut right to the chase; if you and your business are looking to become a household mobile virtual network operator (MVNO) brand, you need to be offering the most advanced billing and charging solution that you possibly can.
In the modern era, an online charging system (OCS) is becoming more prevalent. They are what your business and brand desperately need. Now, implementing an OCS will not single-handedly elevate your network to the cream of the crop but it most certainly can help too. Due to the intelligence of such a system, you can shift the workload of your staff to be more efficient. As artificial intelligence programs continue to become more dominant worldwide. You need to adopt this type of ideology into your brand. Time is MoneyEvery business owner will agree that time is just as important as money when it comes to maintaining and running a successful business. With an advanced online charging system at your disposal, you will be amazed at the improved efficiency that it delivers. Additionally, this system can cut down on and even eradicate accidental billing inaccuracies. Via an outdated charging solution, hiccups can persist and your customers can suffer because of it. The modern online charging systems (OCS) will prevent any hiccups from occurring and can save time and decrease expenses in this manner, as well. The Customer is Always RightThe quickest way for your MVNO to fail is if you forget about the needs of the people that make it tick, in the first place. Without a moment’s hesitation, you need to place the desires of your consumers as a first on your priority list. Although they may not know the inner workings of an OCS system, your clientele will significantly benefit from its implementation. Those days are gone, where society needs to rely on calling and emailing to learn about their account balances and access general account information. In this age, the world is dominated by the Web and the ability for your consumers to perform actions on such a platform is mandatory. Past the overall convenience of the real-time experience that your consumers will enjoy, it will provide them with an enhanced sense of trust and reliability for your network. Enhanced Service OptionsTo stay relevant, you always need to be offering new and up-to-date services. Doing so with an advanced OCS platform is going to be so much easier. One such example is if you wanted to offer new and exclusive discounts for some of your packages with little to no hassle. That is just one example, however, as there are several different avenues that you can explore. Enhanced Security – Online charging systemAn online charging system serves as the central point of your MVNO’s charging, which means it is also the place where critical account information is stored. To win the trust of your customers, you need to ensure that every customer shared detail is kept safe. Therefore, always look for an OCS platform that employs robust encryption to prevent system breaches via unauthorized access. There is Something ElseBefore you go, you need to be aware of something extremely crucial. Not all OCS systems will be the same and you should avoid settling for one that is ordinary or run-of-the-mill. It needs to be highly accurate, incredibly intuitive, laser quick and impressively efficient. This is where Telgoo5 can come into play. We have been in business for 15 years and contain vast knowledge of OCS. Even present such a system that can help skyrocket your brand. Feel free to contact us anytime. We can show you how our platform can take your brand to the next level. Source : https://techcody.com/why-online-charging-system-is-needed/ The solution to some of these challenges and many more is in the form of Online Charging System (OCS). Before even getting to the nitty-gritties of what an Online Charging System is, a quick preview of what this amazing-yet-underutilized software can do tells you that it is software worth investing in. Simply put, an Online Charging System handles the account balances of your subscribers and a number of additional operations without breaking a sweat.What Does An Online Charging Solution Offer You?In a very competitive telecom market, it would be unthinkable that there is any entrepreneur in this industry who doesn’t know what an Online Charging System is. However, there are still some businesses that have yet to integrate this tool into their business operations; often due to financial constraints or lack of information about OCS. If you fit into this category or are just looking to gain some more information about OCS capabilities, then check out some benefits of this amazing tool.
https://tinyurl.com/yb7egtrp In the current market condition, a bad OCS system can become the Achilles heel of telcos looking to improvise their service delivery. Any improvement in telecom operation should start at the core i.e. Online Charging System. Invest in a low-maintenance and true real-time OCS for preventing revenue loss ASAP. Source : https://tinyurl.com/t3tfd6n When set up the right way, an OCS system can help you provide better services to clients. With its smooth service delivery and automation of various billing processes, it is a charging system telecom companies rely upon to improve their operations by a large margin.
Not a long time back, telecom billing was all about charging and rating basic services like SMS and calls. However, with the evolution of technology, we are seeing a rise of new technologies that are pushing the traditional telecom billing systems to the limit. Companies simply cannot rely on what has worked in the past. It is time to innovate and be prepared for newer tech like IoT and 5G. The best way to undertake a task as challenging as telecom billing is by employing cutting-edge telecom billing systems that are based in the cloud. Cloud-Based Telecom Billing Systems: What to Look For? Not all cloud-based telecom billing systems are equal. You need to be very thorough and settle on the best billing system to ensure success in your telecom billing and monetization of services. Below are some important features, which you should look for in your next cloud-based telecom billing system. Vcare OCS is one of the best platforms for charging usage in real-time. It allows for convergent billing by serving as a centralized function for charging all services. The OCS calculates usage based on CDRs and updates the result on the billing system. By charging all services in real-time, the OCS ensures that there is no revenue leakage in your telecom billing. An upgrade over the traditional IN systems of the past, the OCS is flexible enough to manage additional subscriber features like blacklist and prepaid lifecycle. The OCS lets the operator enforce credit limits and allows subscribers control their usage.
The commercial success of the Online Charging System (OCS) deployed by telcos is a testament to the ever-evolving telecom billing technology. Not so long ago, it was hard to fathom how telcos will be able to accommodate so many new offerings (like 2G, 3G,4G, VAS, OTT etc.) as part of their service. But with consistent development, we are at a juncture where we see convergent billing and real-time charging making things simpler than ever before for both customers and the operators. But the work of telcos has not ended yet. With 5G and even 6G beckoning; and IoT becoming the next big thing in the market, the time to evolve has only just started.
The Age-Old Formula of Success Before we go any further and analyze what the future holds for the telecom industry, it is best to first look at the basic formula that has worked so well for telcos. It has always being the ability to adapt one’s billing according to the services that need to be offered, which has driven MNOs (Mobile Network Operators) to success. In other words, it is how fast and how well you can adapt to the ever-changing telecom charging system architecture that dictates your success over competitors. Therefore, it has become imperative that you keep yourself armed with a competent OCS system, which can adjust to the future requirements. Flexibility, versatility, multi-tenancy and convergence are the key ingredients for a worthwhile telecom billing system. The Evolution of Billing Systems In the latter part of the 20th century, telcos realized that their offline charging system was causing revenue leakage as it was not able to provide charging information before a service was delivered. This was causing problems, especially in prepaid billing. To fix this problem, an IN-based system was conceptualized that was able to authenticate users and check their account balances before delivering services. It worked well but it had some restrictions in terms of creating flexible plans. After that, OCS was conceptualized, which could not only charge customers in real time but also allowed telcos to launch attractive bundles of services with great flexibility. In 2010, we saw our first glimpse of convergent billing. The convergent billing system allowed for the integration of several service charges onto a single customer invoice, which provided more transparency in telecom billing. What The Future Holds for the Telecom Industry? As AI (Artificial Intelligence) becomes the new trans-formative technology, we are more than likely to see a shift towards data sciences dictating the telecom operations of the future. The vast amount of data crunching would require you to have access to state-of-the-art quantum computers and probably an OCS version 2 for getting the job done. Also, we are expected to see the erstwhile OSS/BSS model (which assigns computer systems for pre-designated tasks and is highly inefficient) become obsolete and phased out. Instead, we will have technologies like NFV (Network Function Virtualization) and SDN (Software Defined Network) that will drive a new OSS/BSS model with better utilization of resources. The modern-day telecom industry is going through transitions faster than ever before. Addressing the demands of finicky customers, fighting off the competition at every step of the way and countering the threat of OTT platforms is proving too much to handle for even seasoned telecom operators. This is the main reason why they are trying to maximize their outreach in every way possible. As a result of their efforts, new platforms for telecom service delivery have being created in the form of: MNO, MVNO, MVNA, and MVNE.
Why MVNOs Have Become so Popular? While an MNO (Mobile Network Operator) builds his operation from the scratch and make investments in creating network infrastructure, radio frequency spectrum, HLR, VLR, BSC, MSC, OSS etc., an MVNO (Mobile Virtual Network Operator) receives frequency spectrum and network resources at a cheaper rate from MNOs (Mobile Network Operators). This allows it to sell its telecom services at a lower rate and attract new customers. An MVNO does not have its own network but uses a network from a carrier or MNO. An MVNO can be a full MVNO with its own HLR. Such MVNOs only use an MNO’s radio base stations for providing 3G, 4G or 5G services. On the other hand, a light MVNO mainly focuses on relations with customers along with marketing and billing. It does not have its own HLR. Whether full or light, to become MVNO you need good marketing skills and a unique idea that differentiates you from other players in the market. You can either specialize in mobile data and become a data MVNO or earn your stripes in providing voice call services. But whatever you do, make sure that you are excellent in the niche that you have chosen. Good customer relations and the ability to attract new customers are essential for any MVNO to succeed. The Importance of MVNE/MVNA Partnership for Overcoming Challenges As MVNOs are considerably smaller than a full-fledged MNO (Mobile Network Operator), they need support from MVNEs (Mobile Virtual Network Enablers) to get their job done. A capable MVNE with a comprehensive MVNO software solution like Telgoo5 can provide the following benefits to an MVNO: 1. Better billing – Billing is probably the toughest task for an MVNO to undertake all by itself. Any mistake or inefficiency in billing tasks can have a major bearing on MVNO subscribers. But when you partner with an MVNE like Vcare, you get access to a cutting-edge MVNO billing software solution. With a convergent billing solution by your side, you can create itemized bills with details of all types of services used by your subscribers. 2. Profitable deals with MNOs – Partnership with a competent MVNE/MVNA can help you get better-priced deals with an MNO. This will allow you to deliver the services at a lower rate to your MVNO subscribers while still making a profit. 3. Avoid red tape – Running a successful MVNO operation requires you to get into contracts with different carriers and vendors. By partnering with a competent MVNE like Vcare (who already has fully-licensed platforms and contracts with vendors), you are able to bypass the process of signing new deals, thereby saving considerable time and effort. |
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August 2019
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