Essential Features of OCS in 2021 Apart from the basic functionalities it offers, an OCS needs to offer these features for it to be considered an asset for your MVNO: • It should have analytics to make sense of user consumption details, their preference, buying patterns, subscribed services etc. With an AI-powered OCS, you can make better business decisions and improve your MVNO’s functions. • Reporting is also very important as it allows you to monitor customer behavior • A 3GPP compliant OCS is a must have in 2021 as it provides better security and complete revenue assurance Summary A convergent charging system like OCS can really change the game for an MVNO. With its ability to charge and rate services in real-time, it allows for consolidated billing. An OCS also allows for complete revenue assurance, which is necessary for winning customer trust. Integrated with analytics, an OCS can provide better insights that can be readily used by MVNOs for business benefits. More https://fnetchat.com/read-blog/13092 https://selfieoo.com/read-blog/7637
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MVNOs are an integral part of telecom industry. The developed world has been using the MVNO model for a long time, but it is now the right time for MVNOs in the developing world to come to the fore. By leveraging a powerful Online Charging System, MVNOs can easily perform their day-to-day billing and charging tasks. It can help them monetize services better and serve the different segments of market including the financially weaker customer groups. Read More . Unmask Huge Potential of MVNO Source https://outboundservices.home.blog/2021/04/08/launch-attractive-plans-for-customers-in-developing-world-with-convergent-billing-platform/ No all telecom operators are blessed with in-house development teams that can devise new billing systems to meet the emerging requirements of their business. Some operators are still using older IN based billing systems that are not efficient at all. These systems act like a bottleneck and prevent a telecom operator from bringing his new services in the market on time. This compromises their best laid plans to exploit current market situations. For example, if a telco (using an obsolete billing system) wants to launch a new bundle that immediately addresses the current requirements of his subscribers, he would have to first contact the billing vendor and get the software re-built or altered. The time it takes for such an alteration may be too much and the opportunity may pass him by.
Read More : https://exposetheme.socialnetworking.solutions/blog/best-telecom-billing-systems The evolution of the O/BSS system is a clear indication of the transformative changes in the telecom industry. The rise in number of technologies and a concurrent increase in the number of users have created a situation where traditional O/BSS model fails miserably. No longer can you rely on OFCS (Offline charging system) or IN for performing postpaid and prepaid billing. Today’s requirements can only be fulfilled by using cutting-edge OSS telecom billing software that employs a centralized charging system for charging and rating all services, and that too in real-time. Stay Relevant by Employing the Right Telecom Billing Solutions There are many telecom billing solutions that cater to the requirements of telcos. However, when you are in the market for a new online billing software solution, it can be hard to find one that will work well in the present and the future. To make this selection easy, below is a list of functionalities that you should tick before investing in a new software solution: 1. Application Program Interface (API) – No matter how good your software solution is, there will be times when you want it to do something more. As customization and replacing the software can be a huge financial liability, you might shy away from launching a new service because of your doubts about your service monetization and billing capabilities. In these scenarios, partnering with a vendor that offers APIs for different business use cases can be a blessing. APIs can help you in meeting exigent requirements instantly. For example, if you do not have a particular partnership in place, you can install an API from your vendor to use its pre-existing partnerships. 2. Convergence in Billing – Transparency in billing is possible only if you have convergent telecom billing solutions that use a centralized charging system like an Online Charging System (OCS). An OCS charges all the services at a single location and allows you to prepare a single invoice that reflects all the usage charges for all services. Convergent billing is also beneficial for your customer care department as they are able to access all the records of customers from a single location and resolve queries in a better way. 3. Scalability – Your billing requirements may skyrocket at any given instant. And, if this happens and you are not prepared to scale according to the rising needs, you are likely to incur losses or go out of business. Therefore, you should ensure that your vendor is able to provide multi-tenant and scalable OSS telecom billing software. 4. Reporting and Analytics – Gone are the days when you could use guesswork to create strategies. In today’s highly competitive world, any wrong strategy can put your business in jeopardy. Therefore, you require concrete insights, which can be delivered by an analytics-powered telecom billing solutions. Also, you should partner with a vendor that can provide you complete reporting of all the transactions, so you can analyze your work better. At the least, you need a slave database that is updated by a master database like the one offered by Telgoo5 – a popular telecom billing software. 5. Safety of Data – A telecom operator or a virtual operator that adheres to any type of MVNO model simply cannot afford to lose business-critical subscriber data. Therefore, it makes good sense to invest in a cloud-based telecom billing solution that stores data at different datacenters. Cloud-based charging system has become a major requirement for telcos due to frequent disruptions in the telecom industry. The biggest reason for you to choose cloud-based telecom charging system architecture over traditional systems is the unmatched flexibility that it offers.
Of late, telecom billing has become a battlefield filled with landmines. The frequent launch of new technologies coupled with a rise in competition has stretched telcos to their wits end. Emerging technologies like IoT have posed new requirements, which simply cannot be fulfilled with traditional telecom charging system architecture. READ MORE: tinyurl.com/y4xwcl6e An internet charging framework (OCS) is a product stage that encourages continuous client charging dependent on the substance and volume of services rendered. Here are a portion of the top advantages that an OCS stage will give: A superior endorser experience: An OCS System will enable your clients to get to their record from an assortment of cell phones. Endorsers can access rates and charges, and deal with their record continuously with an OCS. Putting resources into an OCS will in this way improve the general nature of service and make fulfilled clients. Charge for service progressively: Waiting until after a service is rendered to charge for information utilization could bring about a major income misfortune for your organization as certain clients probably won't pay their bills. Streamline the charging gathering process by charging your endorsers as they get to the data you give. Procure more pieces of the overall industry and importance: One of the main approaches to grow your business as a specialist organization is to offer new and tempting services for your clients. Accomplish this with the adaptable and effective charging service of an OCS. This will expand piece of the overall industry and separate your business from your rivals. A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark. Enhance your Prospects with a Better MVNE and OCS Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you build an OCS that meets your particular requirements. There are many things that you should expect from your MVNE, however, the two most important features you should never compromise on are:
Telgoo5's stage is advanced and coordinated; ready to deal with a lot of interest. Despite the fact that we have a lot of fulfilled customers, we ensure that every one of them can pick a tweaked arrangement that fits them superbly. We comprehend that each business has various needs and will go along with us at different phases of their advancement. Thusly, we treat every single business as a novel accomplice.
that we are focused on serving. This dedication from us keeps your business allowed to do the significant work of pulling in new clients, constructing your image, and making your business as well as can be expected be. Consider Telgoo5 a strong stage that enables you to concentrate on the urgent work developing your business. This thought enables you to sit back and relax and realize that everything is dealt with for you. We have several diverse charging profiles and get set up to more than one thousand one of kind blends of convergent charging, so you can tailor our items to accommodate your particular needs. You never need to utilize what doesn't work for your organization. We are tied in with streamlining the procedure, making it simpler on you, and exceeding expectations at our command of astonishing client administration. With CDR-based charging and charging that performs both disconnected and progressively, Telgoo5's telecom charging system was intended for the particular needs of MVNOs and MNOs. Besides, we generally represent tax assessment in charging system and can help organizations in exploring complex telecom tax assessment matters. When a customer receives a bill that he did not expect, it is called a bill shock. Too many bill shocks and you, as an operator, risk losing your customers. The situation is particularly grim for MVNO when it comes to bill shock. As they already have a smaller number of subscribers when compared with MNOs, a loss of customers can be back breaking for their business. After analysis, it has been proven that a faltering OCS is mostly the cause of bill shocks. Transform Your Fortunes with a Better OCS Your OCS directly dictates how well you are able to monetize your services and bill the subscribers. Therefore, you should always pay special attention to your billing software and especially the OCS. Below are some essential functions that you should look for in your OCS system.
OCS plays a key role in managing the billing and charging functions of a telecom organization. To ensure that all billing tasks are handled efficiently and accurately, you should partner with experienced telecom billing vendors that can offer you a reliable OCS. As companies change their focus and become more customer-centric, the importance of innovative telecom solutions has increased. Especially when it comes to accuracy in billing, there is no middle ground and you cannot survive without owning/leasing a robust and reliable telecom billing software. In today’s telecom operations, the most critical element of is OCS. After many revisions since its inception, OCS has improved dramatically and has become critical for modern-day charging and rating applications. What is an OCS? Online charging system better known as OCS is a vital part of telecom billing architecture. It forms the real-time beating heart of any BSS. Every customer exchange – whether it is event-based or session-based – is accounted for by the OCS. It also features an Account Balance Management Function (ABMF) that stores and updates vital subscriber information. It is a great advancement in the telecom industry that fixes the many anomalies/limitations of erstwhile IN and offline billing systems. The Risks of a Flawed OCS An OCS is the most critical component of any telecom operation. Whether you are an MVNO or a major network operator, you should understand that your whole brand image depends on this vital resource. As every user interaction is captured by OCS, it is crucial for all your billing tasks. In case your OCS is flawed, it may lead to the creation of error-ridden invoices that will be sent to your customers. If this happens, then your customers will most likely switch their operator, which will spell doom for your business. Therefore, you should put all your efforts in finding an accurate OCS solution that can be trusted. Vital OCS Features You Should Be Concerned About An OCS system has many attributes that determine its efficacy in any business model. While different telecom operators may have their own preferences about these features, there are some important attributes that are critical for all telecom billing operations:
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August 2019
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